Over 250 Training Courses in 12 Expert Divisions
Management & Leadership Training Courses
Our specialist faculty focuses on developing managerial and leadership excellence. Driven by thought leaders and positioned, tested and implemented against the needs of the market and our clients, we provide cutting edge management and leadership thinking, training and development. We are a leading provider of management training and leadership training. We have trained delegates from the majority of the FTSE 100, all of whom have benefited from our quality training courses. Our management training courses include: ILM training, people management training, CMI training, leadership development training, coaching, delegation skills, performance management training, facilitation skills and team management training.
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Personal Skills Training and Communications Courses
Our Personal Impact and Personal Effectiveness Academy training course portfolio will help you to improve your performance in the workplace. Having the ability to communicate effectively is an essential skill in every role and in every organisation. Our broad range of training courses are packed with up to date techniques and approaches that will provide you with the skills, competencies and confidence to start communicating with real IMPACT. Our personal skills training courses include: communication training, written communication training, presentation skills training, interpersonal skills training, time management training, negotiation training, assertiveness training, NLP training and personal impact training.
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PA, Secretary, Administration & Support Training Courses
Hemsley Fraser have over 17 years' experience in secretarial training and PA training. We are recognised by independent research (Key Note) as market leaders for PA training, Secretary training, Administration training & Support training courses. Through a series of customer focus groups, we have identified the core skills, behaviours and competencies required at the various stages of the office professional career. Our training courses reflect these findings and have been designed to provide the office professional with a clear development and career path. Our office professional training courses include: Time management training, proofreading training, Diploma in Business Administration, minute taking training, secretarial success skills, personal effectiveness, reception skills, finance and commercial awareness courses, project management training and our popular secretarial conference.
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Project Management Training Courses - Certification Courses and Programmes
Hemsley Fraser provide a wide range of project management training courses, including:
Our Project Management Training Academy is our specialist faculty focussed on providing the support, skills, courses and certifications to deliver excellence in your projects. Our expert team of consultants are all fully qualified experienced project management practitioners who can provide you with guidance on how to make a real difference to your projects.
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Credit & Finance Training Courses
Our specialist Finance Training Academy provides a professional insight and an extensive range of high quality and effective credit training courses and finance training courses. Our finance training courses and credit control courses are straight-talking and focussed on results. They tackle what can sometimes be viewed as either a dull or intimidating subject by breaking the subject down into logical and manageable sequences and delivering information in an entertaining, memorable and understandable way. Our Finance training courses include: Credit and collections training, debt collection training, letters of credit courses, export training, financial awareness courses, budgeting training and accounting courses.
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Customer Service Training Courses
We have a range of customer service training courses that have been developed to address the key challenges facing organisations today. These courses ensure that individuals have the skills and behaviours necessary to deliver superior customer experience at all levels while encouraging customer loyalty and retention. Out customer service training courses include: Customer complaints training, customer service team management training, building customer relationships training and service excellence training.
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Sales Training Courses
Hemsley Fraser's sales training courses are focused on delivering excellence and increasing business opportunities. Whilst any of these courses can be attended in isolation, our sales division has been developed to provide a progressive development path that enables you to build your capabilities and workplace performance. Out sales training courses include: sales presentations training, selling techniques training, sales negotiation training, relationship management training, leading a sales team training, key accounts training, telephone skills training and tender management training.
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HR Training Courses and Employment Law Training Courses
A range of training courses providing the skills, tools and techniques needed by HR professionals today. All training courses are designed to ensure that skills can be practically implemented back in the workplace. All of our training courses can provide evidence of your Continuing Professional Development (CPD). We also offer a range of Employment Law courses, conferences and seminars, delivered in partnership with JSB. Our HR and employment law training courses include: Personnel training, Appraisals training, HR courses, train-the-trainer courses, and employment law training courses.
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Health & Safety Training Courses
Hemsley Fraser offer an extensive range of first class Health and Safety training courses and First Aid training courses in partnership with Partners in Safety. Pass rates for exam courses exceed 90%.
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Marketing Training Courses
Our Marketing training courses and PR training courses are suitable from entry level to experienced professionals, and cover a wide range of topics. Our marketing and PR training courses include: Fundamentals of marketing, Direct Marketing training, copywriting training, marketing communications training, writing press releases, PR campaigns, and public affairs.
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IT Training Courses
We offer a range of both Technical IT courses and End User Desktop courses, including: Microsoft desktop, technical and systems training, service management, VM Ware and Cisco training.
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