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Our Trainers
We feel passionately that it is our trainers' skills, style, enthusiasm and experience that lifts a
Hemsley Fraser course above the rest.
Meet a selection of our trainers below:
George Baxter
George believes the learning environment should be a 'safe' one, where attendees can make mistakes and learn without fear, in a relaxed atmosphere.
George joined Hemsley Fraser in June 2000, bringing with him extensive training experience gained through a variety of training and development roles. He is a qualified Thomas International psychometrician.
George has been heavily involved with a broad range of clients, his extensive experience being called upon to assist and work with organisations, such as: Accenture, Unilever, Royal Bank of Scotland, and Bank of England.
Ian Sanders
Ian passionately believes that training should be participative, challenging, thought-provoking, intensive and enjoyable.
Ian began his training career responsible for undertaking a training needs analysis for some 500 employees. He designed, documented and delivered a wide range of training programmes both in the UK and internationally. His confident approach puts participants at ease and challenges them to practise their new skills in a safe environment and apply them in the workplace. Multilingual, Ian has worked on the design and delivery of training to Hemsley Fraser’s key European clients. He is TAP training delivery accredited and a certified Thomas International practitioner.
Bev Holloway
Bev's professional career spans retail and financial services with roles in management, human resources and learning and development. Her areas of specialism include management and leadership, HR practices, interpersonal behavioural skills and communication skills.
Bev sees herself as a facilitator of learning, using a participative and consultative training style and a variety of methods such as exercises, discussions and self-reflection to encourage experimentation, thinking and learning. Her key questions to her learners are always "how will this benefit you" and "how are you going to use this?"
Ian Caldecourt
Ian has a career spanning over 20 years in Learning and Development. He is relaxed, fun and informative in his training delivery and uses his experience and personal stories to stimulate thought and retention of learning to transfer back to the workplace.
Ian specialises in the design and delivery of Leadership and Management programmes and has expertise in delivering to large audiences at conferences and exhibitions in the UK and across Europe. He also delivers team building, personal impact and communication skills courses where his highly energetic, interactive style of delivery plays to his strengths. Ian is qualified in Myers Briggs, Belbin Team Roles and Kouzes and Posner Leadership Practices Inventory. He is also an ILM Assessor and Verifier and a qualified NVQ assessor.
Murray Furlong
Murray has a naturally positive, warm and engaging style and is always able to build trust and rapport with his clients. He encourages people to take responsibility for what they can and will do differently in the future.
Murray joined Hemsley Fraser in January 2009 from BBC Training & Development, bringing over ten years experience working across broadcast education, trainee schemes, leadership and management development, personal effectiveness training and executive coaching. He has a Diploma in Business Administration from Bradford University School of Management, and is currently designing leadership, management and coaching programmes with a mix of private and public sector clients, including Accenture, Bexley Council and Standard Life.
Andy Kane
Andy has been working as a consultant with Hemsley Fraser since 2005.
He has over 20 years work experience in a variety of roles. These include; managing, learning and development departments, managing civil-engineering projects, providing customer service support, and facilitating development projects in African rural communities. Andy's specialisation is in interpersonal communication and personal effectiveness.
Andy has also had the opportunity to work with many of Hemsley Fraser's major clients including: Unilever, Airbus, RBS, National Theatre, Accenture and Bank of England.
Phil McKew
Phil's approach is flexible and forward looking. He uses a range of techniques from discussion, lecture, NLP and Emotional Intelligence to stories, cartooning, games and role-play. Phil immerses his delegates in realistic situations and constantly adapts to individual needs to help everyone get the most out of the course.
Phil's specialist skills include leadership and management development, HR, interpersonal skills and customer service.
Phil has led Hemsley Fraser's training faculty teams looking after clients including the London Borough of Lewisham, NatWest and Anglo Irish Banks, British Aerospace, MBDA, the Ministry of Defence and Shell.
Alison Cowper
Alison has been with Hemsley Fraser since 2001, during which time thousands of delegates from hundreds of companies and organisations have benefited from her knowledge and expertise.
Alison creates a learning environment that is relaxed and friendly. Participants feel supported to gain knowledge, and to try out techniques and activities which develop new or enhanced skills. Delegates in Alison's workshops gain confidence to transfer these techniques into work situations.
Alison has successfully provided consultancy, designing and delivering bespoke in-house training to both public and private sector clients including Royal Bank of Scotland, British Telecommunications Plc and NHS Executive.
Teresa Benzinski
Using a participative and interactive training style, Teresa emphasises the development of delegates' skills and confidence. She also respects individuality and variety within the context of corporate cultures.
Teresa is multilingual, speaking Japanese, Polish and French, and has been heavily involved in the design and delivery of training to our international customers.
Recent clients that Teresa has worked with include Nestle, Hilton International, UKAEA, the Royal Bank of Scotland, Norwich Union and Visa International.
Jean Sutcliffe
Jean spent most of her career working as both a secretary and PA and spent the last five years of her secretarial career working as a PA to a Board Director. Jean understands the secretarial/PA market and has a passion for raising the profile of this role, increasing the value of the PA to their boss, the team and the organisation.
Jean has an energetic facilitation style which is contagious and will keep you energised and focused throughout the training. She likes to create an informal and engaging atmosphere where you will be able to relax, feel comfortable, but still stay focused on learning skills and techniques that you can use immediately.
Jean has worked with clients such as Daily Telegraph, UMIST, The Bank of England, Deloittes, GlaxoSmithKline, London Underground, The Institute of Directors and the Office of the Deputy Prime Minister.
Matt Plant
Matt never loses sight of how it feels to attend a training course and strives to make delegates feel comfortable and supported throughout the course.
Matts training expertise encompasses the areas of Management Development, Coaching, Interpersonal Skills and Presentations. He has gained a wealth of experience through designing and delivering learning solutions within both the Leisure and Airline industries. Matts qualifications include the (CITP) Certificate in Training Practice, BA (Hons) in Leisure Marketing, Certificate in Coaching and an accredited user of the Personal Value Inventory motivational tool.
Matt believes that with a positive mindset people are able to push themselves further and achieve more than they believe. Clients Matt has worked with include Money Corp, Coutts Bank and Transport for London.
Jan White
Jan's aim is to unravel the mystery of business writing and grammatical rules through discussion and practical activity.
She creates an environment where questions can be asked, rules can be challenged, and where learners can appreciate the importance of producing accurate and concise business writing that gets results. Throughout the learning experience, she encourages delegates to think of how new ideas and knowledge will be put into action in the workplace. Jan has worked with various private sector organisations such as The Bank of England and Zenith Insurance.
Malcolm Caudren
Malcolm believes in a very participative style of delivery, challenging his participants to think for themselves, yet supporting them through this process. He builds a dynamic training environment that relates to participants' everyday work situations.
He encourages this from the very beginning of his courses and reinforces it throughout, ensuring the participants leave with a clear plan and set of actions to put into place. Drawing on his wealth of experience, Malcolm gets delegates to relate the course material to their own working environments and see where changes can be made in the most effective way.
Lindsey Byrne
Lindsey favours a participative and consultative training style, which will give the delegates the opportunity to experiment through exercises, discussions and group activities. By adopting a facilitator role, Lindsey challenges delegates and encourages them to learn through discovery.
Lindsey is an ACMA with an MBA from Warwick University. She joined Hemsley Fraser in 2003, bringing with her extensive training experience in finance and strategy gained through training and development roles held in the telecoms, defence and manufacturing industries.
Dave Hardwick
Dave has more than 20 years' experience in management and sales. He has real life examples that bring theory to life and in some cases prove that they can work. His style is interactive and challenging.
In sales, the current economic climate provides sales people with challenges that many do not have the experience to overcome. Elements of working in a recession have been added to Dave's courses to help share experiences of past recessions and more importantly show how to move forward.
Dave has worked with in-company clients which include Black Cat Fireworks, Acterna, Kodak, Sony UK Ltd, Warwickshire County Council, UKAEA, T-Mobile, Bristol Myers Squibb, Miele, Mitel and GlaxoSmithKline.
Hannah Kirk
Hannah has a relaxed training delivery style and strongly believes that the most productive learning environment is one where the participants are at ease and having fun.
Hannah's area of expertise is in the management development, HR Specialist and communication suite of courses, delivering to a wide range of participants with varying levels of seniority. She is also the internal verifier for the Hemsley Fraser ILM modules.
Hannah's qualifications include Certificate in Training Practice (CITP), a Myers Briggs personality type indicator assessor as well as a coaching qualification from the Peter Bluckert coaching academy. As well as being TAP accredited.
Paul Richardson
Paul brings to the classroom a wealth of experience working in project environments for a number of large organisations, most notably
a major engineering organisation, with whom he has helped develop a global competency model for their Project Management community.
His anecdotal style and ability to relate the content of the course to real life, make for a truly rich learning experience, a world away from the dreaded ‘Death by PowerPoint’ approach to training! Paul is a qualified PRINCE2 Practitioner and Approved Trainer and has also attained the APMP qualification through the APM.
Moyra Wright
Moyra is a PMI-PMP Professional, a registered PRINCE2 practitioner and an accredited PRINCE2 trainer. She is also an APM Practitioner and an assessor for the APMPQ Practitioner qualification. She gained qualifications from Belbin Associates and is MOUS accredited in Microsoft Project 2000 updated to the 2010 version.
Project Management plays a crucial role in today's ever-changing work environment and the need to realise business success. Moyra favours a participative and interactive training style, which will give the delegates the opportunity to experiment through exercises, discussions and other activities.
Moyra has been called upon to work with some well-known in-company clients including BAE Systems, Freeserve, the Cabinet Office, The Royal Bank of Scotland and the Strategic Rail Authority.
Graham Kerr
Graham believes that if learning is to be effectively transferred into the workplace then it is essential that each delegate is able to view their trainer as their professional tutor.
Graham is an Associate of the Chartered Institute of Bankers, a Registered PRINCE2 Practitioner and holds the Association for Project Management Professional (APMP) qualification. He particularly focuses on the delivery of our project management fundamentals and qualification courses and has a knack of enabling young professionals to quickly grasp the complexities involved in running successful projects. Graham has worked with a number of our high profile clients such as Airbus, Kodak, Visa International, The Law Society, Standard Life and Philips.
Tracey Grice
Tracey joined Hemsley Fraser in 2006 bringing with her a wealth of experience in the financial services sector. Having previously been Head of Operational Training for HBOS in London, Tracey has a proven tack record in management, leadership and financial roles. She is also an associate member of the Chartered Institute of Bankers.
Tracey draws on her experiences and relates training to how it can be applied back in the workplace. She encourages delegates to question theory and practice in order to gain a full understanding of the learning materials and discussions.
Tracey's clients have included Accenture, G4 Security, The Kennel Club, British Bankers Association, RBS, BSkyB and Airbus.
Graham Bailey
Graham brings a wealth of marketing experience to his programmes having worked in leading London advertising agencies and blue chip companies
including Cadbury Schweppes, Unilever and Disney.
His approach to training is enthusiastic, pragmatic and practical with a desire for every participant to leave feeling that they can now handle the marketing projects facing them with confidence. Graham firmly believes that the training room is just the start of a learning process which carries on long after the delegate has returned to the workplace.
Garri Wiest
Garri Wiest joined Hemsley Fraser in 2003, bringing with him extensive training and consultancy experience gained through a variety of international roles with two global leaders in the FMCG sector.
He is a member of the Chartered Institute of Management, the United Kingdom Council for Psychotherapy and the British Psychological Society, and holds a BSc.Hon, MBA, & MSc. Garri is part of two MBA graduate forums linking together graduates around the globe interested in corporate strategy, social change and sustainability. It is through these forums and his work with leading global organisations that Garri ensures his thinking and ideas remain fresh and current. He has worked extensively with clients such as Coutts UK, The One Account, NFU Mutual Insurance Society, The Countryside Agency and Bayer plc.
Philip Brigstock Bates
Philip understands that businesses regard international markets as critically important opportunities to develop and expand their export sales growth.
Philip has been advising businesses for over 25 years on documents and procedures involved in importing and exporting for commercial, compliance and customs purposes. Philip's professional background is with PricewaterhouseCoopers and Ernst & Young where he gained extensive experience advising businesses on customs and international trade compliance and customs duty planning. Philip is a graduate member of the Institute of Export, a member of The Association of Taxation Technicians and a Fellow of the Chartered Institute of Taxation.
Maud Davis
Maud believes everyone can write a winning press release that cuts through the clutter to deliver positive media coverage.
Maud works in the cut-throat business of getting 'soft' stories onto the national news agenda and shares her knowledge of writing business-to-business and consumer press releases with lots of practical tricks and tips. She gives learners lots of practical and inspirational ideas by sharing her own experiences in writing PR releases targeted at the national news media. Plus the exercises and one-to-one feedback given provide a safe haven for putting the learning into practice.
Karen May
Karen started her career as a magazine journalist and over the past 20 years has written for a range of different media. She has also worked as a publishing consultant for many corporate clients, specialising in the field of internal communications.
Karen has been a trainer for 10 years and her learning style is encouraging and supportive, yet thought-provoking and demanding. Humour plays an important role in the delivery. In her words: "When we have fun, we relax and are more open to new ideas and approaches. We also remember more too." Ultimately, she believes that training is about helping people to achieve their goals in the best way possible.
Roger Stent
Roger has one guiding principle in his approach to training – to make learning at work meaningful, memorable and fun. This underpins his entire approach when working with course participants and coachees. His big question for his learners is 'what are you going to do differently as a result of investing x days of your life in this programme?'
With over 25 years experience in general line management, and a decade of being a trainer and coach, Roger Stent combines a deep knowledge of management theory with the lessons learned from real-life. He loves to help people share experiences and explore situations from a pragmatic, practical view.
Keen to keep up to date, Roger is a Fellow of both the Institute of Leadership and Management and the Chartered Institute of Management, holds formal accreditation from Belbin Associates to deliver Team Role Assessments, has both BPS Level A and TAP Certificates, and is a Masters-level qualified executive coach.
Helen Tracy
Helen leads Hemsley Fraser’s Technology Enhanced Learning capability and works with both national and international customers to help design and deliver innovative learning solutions to specifically match their business needs. Helen is passionate about using online communication technologies to enhance the flexibility of training provision and offer new possibilities for learning.
With extensive experience of consulting on the design of learning and development programmes, Helen is committed to using appropriate technologies to promote engagement, enhance the learning experience and support the application of new skills in the workplace. With a background in online and blended learning, Helen’s private sector experience is supplemented by several years working in Higher Education on the design of e-learning materials and large scale post-graduate programmes.
In addition to her e-learning expertise, Helen is an experienced trainer, having worked for several years on the design and delivery of Business English programmes in Europe. Helen has Master’s degrees in e-Learning and Information Systems and is working towards a doctorate focussing on technology enhanced learning in organisations. She is also a Fellow of the Higher Education Academy.
Marea O'Sullivan
Success for Marea is a programme that resonates with participants and gives them both the means and the inspiration to achieve business objectives.
Marea works in English, French or Spanish. Her two obsessions are leadership and interpersonal skills. Her background spans commercial business and psychology. As such, she is adept at designing and delivering learning solutions which meet both organisational and personal objectives. Marea refers to her programmes as workshops. Her expertise in facilitation enables participants to deal with challenging current and future issues. She ensures participants leave with the mechanisms to transfer the learning to parallel situations in the work place.
She holds an MSc in Human Communication, a CIPD Postgraduate Diploma in Training and Development, a TAP accreditation and an NLP practitioner certification. She is currently working towards a Doctorate in Coaching and Mentoring Practice which keeps her updated with the best approaches and organisational contexts to facilitate adult learning. Marea has worked on the design and delivery of global learning solutions in sectors including: Engineering, Aviation, Automobile, IT, Telecoms, New Media, Hospitality, Public Sector and Financial Services. She has 16 years of international experience in consulting and training and has been coaching for 10 years.
Neal Cooper
Neal Cooper has worked in the Learning and Development field for 24 years across a range of sectors, countries and businesses. He is used to working with people in First Line Manager roles and at the most senior levels of management.
He trains and coaches people in the areas of Leadership and Business Communication, specialising in: Business Presentation, Management Development, Influencing, Interviewing, Negotiation and Impact.
Neal is certified in the use of Thomas International DISC personal profiling. He lived in Paris for 17 years and can work in both English and French.
Julia Dickson
Julia joined Hemsley Fraser in 2006 following 18 years in senior management in Fund Management and Stockbroking. Julia is passionate about helping people to realise their full potential. Her dynamic, humorous and interactive style leaves delegates fired up with the attitude, motivation and tools to make an immediate impact back in the workplace.
Julia's training is influenced by her qualifications in Positive Psychology and her delegates report increased confidence and self esteem. Also a Motivational Speaker, Julia specialises in Presentation Skills, Influence, Assertiveness and Management Skills training.
Julia will see your potential and will inspire you to achieve more than you thought possible. Recent clients include :- Royal Bank of Scotland, BskyB, Westinghouse Rail, Equality & Human Rights Commission.
Sarah-Jayne Church
Sarah-Jayne joined Hemsley Fraser in 2007. Sarah-Jayne is CIPD qualified and brings a wealth of experience of design and delivery of corporate training programmes.
Sarah-Jayne's training style is highly motivational with a down to earth approach. Participants are easily able to apply the learning to their workplace situation. She uses real life practical methodology and a variety of methods such as discussions, self-reflection and other activities to encourage experimentation, thinking and learning.
Sarah-Jayne's main passion and expertise are in the Sales, Business Development and Personal Impact areas. She also has 10 years’ experience within the Recruitment Industry.
Kay Cadell
Kay Cadell is a presentation and media consultant specialising in the training of business people who have to speak at conferences, seminars, road-shows or group meetings. Kay has been a specialist Presentation and Media trainer with Hemsley Fraser since 2000.
Kay has presented at conferences and chaired/hosted conferences and seminars to audiences of 130 plus in Australia and New Zealand about Presenting Skills.
Kay has run conference speech rehearsals and worked with Chairmen and MD's on their keynote speeches.
Kay has worked with many business and professional people in UK and Europe to prepare them for radio and television interviews and presentations including EDF Energy, Panasonic UK, Lloyds Bank, BAA, Deloitte Consulting, Southern Water and ROK.
Kay is an entertaining and enthusiastic trainer and is able to adapt her courses to benefit the attendees. Her training helps people to plan and prepare their speeches and themselves with confidence. Kay really enjoys her work and meeting the challenge of each new course and interesting group of people.
Nigel Amphlett
Nigel has 25 years experience of developing people both on workshops/courses and as a manager of people. He is an effective facilitator who has a passion for people development.
Nigel has considerable facilitation skills which enables key performance to be delivered from events where delegates need assistance to think differently, become more self aware and assess themselves to deliver increased personal & organisational effectiveness. The courses he delivers are effective, practical, professional but fun.
He specialises in Management/Leadership, Assertiveness, Team Building, Managing Change, Coaching, Performance Management, Presentation/Training Skills, Sales, Influencing, Recruitment/Interviewing, Customer Care, Motivation/Morale and Time Management/Delegation.
Shona McFarlane
Shona joined Hemsley Fraser in 2005, bringing with her extensive sales and management experience gained from 17 years with blue chip organisations. She is a member of the CIPD, a Master Practitioner of Neuro Linguistic Programming and a qualified Executive Coach.
Shona believes passionately that each human being is capable of amazing things – if they could only realise it for themselves. Through a coaching and inclusive facilitation style, Shona consistently achieves breakthroughs with clients and delegates as they begin to focus on what is truly possible for them individually. Through challenge, empathy and respecting their right to their own point of view, Shona works alongside groups and individuals helping them to explore other possibilities.
Sally Stanley
Sally believes that training should be experience lead so the participants receive practical skills, knowledge and advice to take back to the workplace to use immediately. She strives to ensure her courses are engaging, participative and fun.
Having had ten years sales experience before moving into training and development she recently spent six months selling for a magazine publisher. This honed her sales skills and allows her to bring recent experience into the training room.
Sally has trained inexperienced and experienced individuals and sales teams from many industries including financial, telecoms, magazine and newspaper publishing, PR and hospitality and travel.
