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World Class Customised Learning Solutions
When an organisation is seeking to create impact and improvement through lifting the performance of groups of people, we can work with you at various levels of programme design, from lightly tailored content or delivery through to fully customised learning solutions. We have in-depth experience of working in close collaboration with subject matter experts to incorporate client specific knowledge into our learning solutions.
We have a rich library of tried and tested learning content and we combine this with client specific context and requirements to design and deliver 'world class' customer bespoke programmes.
"The results of Hemsley Frasers' customised programme included: Increased conversion rates, improved customer satisfaction ratings and increases in the number of customers who hold numerous products."
Nick Goodall, Senior Project Leader, RBSG
Our approach is characterised by:
- Insight about how to make the link between capabilities and performance and the organisation's strategy and goals.
- Building in success criteria and metrics from the outset, which enables us to ensure our world class programmes deliver measurable value.
- A robust design approach, which ensures that the learning method is engaging, sustainable and seamlessly applied in the workplace.
- A robust project management approach - many of our clients testify to the longer term capabilities that they have developed through working with us and how they re-use the tools and processes for other programmes of work.
- Our research and capability to design solutions that are at the forefront of innovative practice - use of blogs and podcasts to keep the learning alive.
We have a proven track record of innovation in learning across a wide range of organisations and industries.
To find out how Hemsley Fraser can work with you to customise programmes to meet your needs, please contact us.