Overview
Course duration: 1 day.
Essential sessions to boost your performance at work
Our brand new Business Communications Conference has been designed to help all business professionals at all levels refresh their interpersonal skills.
It will be packed with 4 inspirational workshops, delivered by our team of talented trainers.
- Learn how to manage your time effectively
- Communicate efficiently in writing
- Deal with difficult situations and people
- Present yourself in the best way for your career.
All key ingredients to raise your profile at work and achieve more every day.
The conference is being held in London and will provide you with an ideal opportunity to network and exchange experiences with other business professionals from some of the UK’s leading companies.
Description
10.00 - 10.15 Registration and coffee
10.15 - 11.30 Workshop 1: Managing Your Time Effectively
11.30 – 11.45 Tea, coffee and networking
11.45 - 13.00 Workshop 2: Written Communication that Works
13.00 – 13.45 Lunch
13.45 – 15.00 Workshop 3: Dealing with Difficult People & Situations
15.00 - 15.15 Tea, coffee and networking
15.15 - 16.15 Workshop 4: Personal Branding for Success
Is it right for me?
Designed to help all business professionals at all levels refresh their interpersonal skills.
What will it cover?
Workshop 1: Managing your Time Effectively
Ian Caldecourt
Are there never enough hours in the day? Do you wish the clocks went back every weekend? At work today it is so easy to never stop work as we become more reliant on technology and each business becomes more global. The day to day pressures continue and we rely on our fire fighting ability rather than being proactive.
This session will give you some key time management tips around:
- Defining your role and where your time goes
- Planning and prioritising your working day
- Managing your time stealers
Workshop 2: Written Communication that Works
Alison Cowper
In the typical 21st century workplace, we communicate mainly by writing.
We sit behind our computer screens and email colleagues who sit a few desks away! The tone of emails can be misinterpreted, relationships destroyed, and all because we did not take the time and effort to word our emails carefully.
This session guides you easily through tips on style, grammar, punctuation and tone. Simple planning models will enable you to write emails, letters and reports more quickly, freeing up your time for other things.
This session will cover:
- Am I writing in ‘Plain English’?
- Do I make mistakes that affect my professional image?
- Choosing an appropriate tone
- Reducing the time it takes to write emails and letters
- Planning and structuring reports.
Workshop 3: Dealing with Difficult People & Situations
Ian Caldecourt
Are there some times at work when whatever you try you seem to clash with someone? It’s very rare that people are deliberately trying to prevent you from doing your work. This session will look at the most common types of behaviour at work that frequently cause friction and give practical tips on how to overcome them.
You will learn how to:
- Recognise the common problem scenarios
- Develop an understanding through another lens
- Communicate effectively through the challenge of technology
Workshop 4: Personal Branding for success
Jean Sutcliffe
Some people have never seen the need for personal marketing. They do their best at work and are promoted every few years. However the world has changed. In most occupations lots of people have the skills required. Being good at what you do is simply not enough. You have to market yourself to enhance your career and be successful.
This fascinating session covers:
- How your Brand is created
- How to build your Brand
- The importance of first impressions
Trainer Profile
Meet Our Presenters!
Alison Cowper: A brilliant speaker with a wealth of experience – you’ll leave Alison’s session with a list full of top tips, a clear direction and real drive to put them into practice.
Jean Sutcliffe: Jean has ten years’ experience in research, design and delivery of training programmes. Jean ensures she passes on her experience and knowledge through her passionate and interactive delivery, leaving you with lots of practical tips to implement when you get back to work!
Ian Caldecourt: Highly energetic, entertaining and informative - one thing’s for sure - you’ll never forget one of Ian’s sessions!
Testimonial
Delegates who attended the Autumn 2011 conference said:
"I found the sessions very well presented."
"I really appreciated the atmosphere and found it very easy to speak."
“The day was a really good reminder of things I’d forgotten I already knew, really motivating!”