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ITIL® IT Service Management

ITIL® IT Service Management is part of the UK Office of Government Commerce best practice portfolio.

It is the only consistent and comprehensive documentation of best practice guidance for IT Service Management.

Used by many hundreds of organisations around the world, the whole ITIL philosophy has grown up around the guidance contained within the ITIL books and the supporting professional qualification scheme.

ITIL consists of a series of books giving guidance on the provision of quality IT services, and on the accommodation and environmental facilities needed to support IT.

ITIL has been developed in recognition of organisations' growing dependency on IT and embodies best practices for IT Service Management.

Hemsley Fraser offer the following ITIL® IT Service Management course in partnership with ITIL Works, a leading APMG Accredited Training Organisation. Please click on the course title below for full details.

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