Course code: ECAI - call 0845 071 2801
Overview
What is Coached e-Learning?
Sometimes you need to update your skills quickly, in your own timescales and use the new skills straight away.
So, to help we have introduced a series of programmes in a brand new format – ‘Coached e-learning’. These programmes include interactive online e-learning modules with telephone coaching to help consolidate the learning. Created so that the topics learnt can be immediately applied, the addition of coaching ensures you get a very efficient yet personalised experience. There are 10 programmes available!
What will I learn?
By the end of this programme you will be able to:
- Preparing for an appraisal interview
- Conducting an appraisal interview
- Preparing for your performance review
- Listen effectively
- Give feedback
What will it cover?
Preparing for an appraisal interview
Do you have to organise appraisal interviews for your team members? Are you wondering how to prepare for these interviews effectively? We’ll show you how to organise and present the appraisal interview to your team members in a participatory way.
Conducting an appraisal interview and ensuring individual follow-up
How do you conduct a constructive appraisal interview? You'll learn about the four stages of an appraisal interview and the communication techniques you can use to gather essential information and put your team members at ease. You'll also learn how to set up a follow-up process based on objectives.
Taking an active role in your performance review
You'll learn how to prepare for your interview, review your performance over the past year and discuss the future effectively with your manager
Active listening
You'll learn about the concept of active listening and how to put it into practice.
Giving feedback
It's not easy to criticise or pass comment on a team member. However, effective communication relies on the ability to express feedback. You will learn how to express feedback, as well as how to receive feedback for your own improvement.
Programme overview
Programme format:
- E-learning: 4 hours
- Personalised individual coaching follow-up: 2 hours
Interactive learning - In your own time – to fit with your schedule!