Overview
Course duration: 5 days.
The Diploma in Business Administration provides office professionals with a recognised qualification from the UK’s leading training provider. The breadth of the modules will provide you with the core competencies that will enable you to take on a broader role, increased management responsibilities and offer greater contributions to your manager and team.
The Diploma will be awarded when you have attended this five day programme and on completion of post-module assignments. There is a more flexible approach to this programme which can be completed between 3 and 18 months. Please call our learning advisors for more information on 0845 071 2801.
Description
This programme can be completed in a week. If you would like a more flexible option you can attend the first module - ‘Building on your Communications Skills’ – and attend the remaining modules in any order. You can complete individual days or days grouped together. Whatever suits your schedule best!
What will I learn?
Building on your Communication Skills
By the end of this module you will be able to:
- Access your personal Consultant to discuss the requirements of your assignment
- Identify influencing styles which get results
- Contribute positively in meetings with confidence
- Analyse and summarise reports
- Structure and write summaries
- Produce concise and accurate minutes
Business Awareness
By the end of this module you will be able to:
- Recognise strategic terminology, management principles and tools
- Adapt your communication to meet the needs of different cultures
- Minimise the problems associated with organisational change
Finance and Budgets
By the end of this module you will be able to:
- Recognise users of accounting information and differentiate between financial and management
- Understand the structure and terminology behind those two famous documents:
- Profit and loss account
- Balance sheet
- Understand the importance of working capital
- Understand the nature and behaviour of costs
- Differentiate between capital and revenue expenditure
- Define budgeting and understanding its importance
- Compile a simple departmental budget
- Compile a cash budget
Project Management
By the end of this module you will be able to:
- Define what is meant by a project
- Identify the role, skills and qualities of an effective project manager
- Set clear, realistic objectives for a project and understand the project life cycle
- Confidently plan, organise and document a project in a logical manner
- Monitor, control and adjust a project effectively and keep all relevant parties informed of project progress
- Predict risks and make appropriate contingency plans
- Review and learn from strengths and weakness identified on completion of a project
Managing People
By the end of this module you will be able to:
- Adapt your leadership or management style to reflect different situations
- Mirror the working style of managers and colleagues to create rapport
- Communicate difficult messages effectively by giving constructive feedback
- Deal with difficult people to achieve cooperation
- Motivate the team
- Delegate Effectively
What will it cover?
Building on your Communication Skills
- Welcome to the Diploma - Overview of the programme and assignment
- Influencing styles - tips and techniques to get what you want
- Make an impact in meetings - building your confidence and raising your profile
- Written communication - structuring emails and letters, writing summaries
- Taking notes and producing minutes - the easy way!
Business Awareness
- Introduction to strategy
- Organisational culture
- Supporting and contributing effectively to the organisational changes
Finance and Budgets
- How to create a budget
- Managing a budget
- Understanding variances
- Key financial statements
- Interpreting financial information
Project Management
- Defining, planning, implementing and reviewing
- A project management approach
- Carrying out risk assessments
- Allocating resources
Managing People
- Examining different types of leadership styles
- Identifying strategies to manage difficult people and situations
- Motivating the team
- How to delegate effectively
Trainer Profile
Jean Sutcliffe
The Diploma in Business Administration will help you broaden your skills, raise your
profile and give you a better chance of getting the promotion you want. It looks at a broad range of skills, that will enable you to become a top PA.
You will start to stretch your comfort zone as we look at finance and project management. I take a practical and fun approach, which will make it easy to learn and even easier to remember.
After you have completed this diploma, you will feel proud, confident and truly motivated to go out there and get what you want.
The Faculty
Along with Teresa Benzinski and Jan White, Jean Sutcliffe is part of the dedicated faculty team who will deliver this course.
View our trainers' profiles.
Recent delegates said:
“I found this diploma in Business Administration interesting, informative and relevant to my working environment.”