Overview
Course duration: 2 days.
Really understand how you impact others and learn how to do so in the most effective and positive way. Two days where theory meets practice to challenge and inspire!
The emphasis of this workshop is on you and how you communicate. During the two days, ‘what you do’ will be examined and practised through a series of experiential learning activities. An open mind and an adventurous spirit are a necessity for everybody wishing to attend this exciting workshop - over 70% of the time is spent participating in challenging scenarios. You may well find yourself out of your comfort zone but you will leave the workshop with a Personal Action Plan identifying the key changes to make and skills to practise to build your self confidence and improve your communication techniques.
Is it right for me?
If you are a senior manager who communicates at all levels, and you want to improve the way you communicate, then this is the workshop for you. It will help you to increase your self-awareness and improve the impact and effectiveness of your communication in a most dynamic and thought-provoking way!
What will I learn?
By the end of this course you will be able to:
- Understand what generates obstacles to getting people to engage and cooperate with you.
- Understand how human belief systems cause you and others to adopt certain mindsets and behaviours in particular situations.
- Learn how to manoeuvre your mindset and that of others towards achieving a positive result.
- Learn how to focus on and understand the messages being transmitted consciously and subconsciously from others so that you can use them to produce a beneficial result.
- Change the way others feel by using phraseology, the way you sound and your physical presence.
- Discover methods which will allow you to become flexible so that you can instantly access an array of strategies to deal with whatever the situation demands.
What will it cover?
How Do You Communicate?
- How do you want others to see you?
- The Perception Divide – why it makes positive outcomes difficult for you
- Belief Systems – the Predator/Prey model
Creating the Right Atmosphere
- Increasing sensitivity to conscious and unconscious messages
- ‘What happens next?’ – compelling others to listen
- Mental stimulus to create engagement
Face-to-face High Impact Communications
- Eliciting and controlling emotional responses through words, sounds & physicality
- Using psychological masks to change and control responses
- Pulling the right triggers to move the communication to where you want it to go
Theory meets Practice
- What impact do you generate? – the way others see it
- Creating a ‘resonance’ with others to gain cooperation
- Overcoming inhibitions
Working with Others Confidently
- Feedback - responding and encouraging accurate and fair feedback
- Dealing constructively with negative or unresponsive people
- Your personal ‘blue print’ for change
Further courses to consider
An Introduction to Neuro Linguistic Programming
Speaking in Public with Authority and Confidence
Emotional Intelligence - Excelling in Leadership
Trainer Profile
Phil McKew
My delegates are often seeking to improve their image and impact with others – often senior professionals or other stakeholders. They need to raise their profile, build relationships and generally improve results.
Typical situations and scenarios that we discuss and practise include presentations, interviews, meetings, conflict and giving and receiving feedback.
I draw on a range of techniques including NLP, emotional intelligence, representational systems and transactional analysis to help you apply your learning to one or more important situations back at work.
The Faculty
Along with Bev Holloway, Ann Marie Duggan, Sarah-Jayne Church and Andy Kane, Phil McKew is part of the dedicated faculty team who will deliver this course.
View our trainers' profiles.
Recent delegates have said:
“Excellent course, facilitator really brought it to life – very engaging and inspiring”
Testimonial
Nathan Lloyd, Sales Manager
Fresh RM
In sales the difference between good and excellent communication can be the difference between winning the business and not. The Communication Skills course was an excellent opportunity for me to examine and improve the way I relate to my clients.