“We were looking for a course that would enable staff to enhance their negotiation skills and would complement our management development programme.
When we contacted Hemsley Fraser to discuss our options, we were able to work together to tailor a programme that reflected our requirements and supported the values and culture of BDP.
The trainer has been consistently first class on every course. He went to great lengths to put the attendees at ease, and quickly established good levels of response and participation.
The course has raised awareness that negotiation is a process that should be properly planned and implemented professionally. There is improved clarity of objectives with greater consideration paid to the variety of responses to our proposals that may arise during the course of negotiation.
The delegates now think very carefully about the desired outcome of an impending negotiation and prepare accordingly.”