Course duration: 6 days.
The ILM Level 5 Award in Leadership and Management Skills has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role.
This is a concise qualification made up of two mandatory units. In the first unit, 'Understanding the Management Role', participants explore the nature of the middle management role and critically evaluate their own managerial ability. In the second mandatory unit, 'Assessing your own Leadership Capability and Performance', participants explore leadership styles within their organisation, the commitment and motivation of their teams and their own ability to motivate teams to meet organisational goals.
Is it right for me?
Participants will normally be either practising or aspiring middle managers looking to gain a professionally recognised qualification.
Benefits of attending
Recognised national qualification for managers.
ILM Learner Membership status giving access to a range of benefits.
to study for further qualifications and upgrade to full membership status of the ILM.
What will it cover?
Organisational Purpose and Structure
- Organisational purpose and why is it important?
- Stakeholders and Stakeholder Mapping
- Organisational Structures
Understanding the Management Role
- The role of the middle manager and its part in achieving organisational goals
- Key responsibilities of the middle manager
- Management styles and assessing your current style
- The importance of effective communication in the workplace
- Active listening listening for emotion
Overcoming barriers to communication
The power of networks
Assessing your own Leadership Capability
The difference between management and leadership
The responsibilities of a leader
Situational leadership assessing your style
Transactional and transformational leadership
Motivation & Delegation
Introduction to motivational theories
Developing your staff through delegation
What can you delegate?
Negotiating and Influencing
- Deliver win/win negotiations
- Skills and attributes of an effective negotiator
Emotional Intelligence (EI)
- Background to emotional intelligence
An image of an EI leader
Benefits of EI
Managing Difficult Situations
- Models and theories
Applying theory to an individual situation
Introduction to assertiveness
Evaluating your own assertiveness
Techniques to drive assertiveness
Further courses to consider
Creative and Innovative Problem Solving
Coaching for Results
Strategic Performance Measurement - using the Balanced Scorecard
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at www.i-l-m.com/activate. At any time candidates can upgrade to become a full ILM professional member giving an additional range of membership services and the use of post nominal letters (e.g. AInstLM).
Awareness of how we are perceived is vital in a multi-cultural world.
My aim is to encourage and support delegates to appreciate how these perceptions can often be misinterpreted and lead to communication breakdown.
I create a safe environment for delegates to identify behavioural styles and habits which create other peoples impressions and how these impact interactions.
Well look at a number of 21st century standards and techniques, and reflecting back on individual experiences gain an understanding and action plan to move you from where you believe you are perceived to how you would like to be perceived.
Along with Ian Caldecourt and Hannah Kirk, Matt Plant is part of the dedicated faculty team who will deliver this course.
View our trainers profiles.
Recent delegates have said:
"Excellent overall experience; met my training needs, good pace, energetic and enthusiastic instructor."
Liebherr Great Britain Ltd
The course and trainer were outstanding, both are among the best I have experienced.