Overview
Course duration: 6 days.
The ILM Level 5 Award in Leadership and Management Skills has been designed to give practising or aspiring middle managers a solid foundation for their formal development in this role.
This is a concise qualification made up of two mandatory units. In the first unit, 'Understanding the Management Role', participants explore the nature of the middle management role and critically evaluate their own managerial ability. In the second mandatory unit, 'Assessing your own Leadership Capability and Performance', participants explore leadership styles within their organisation, the commitment and motivation of their teams and their own ability to motivate teams to meet organisational goals.
Is it right for me?
Participants will normally be either practising or aspiring middle managers looking to gain a professionally recognised qualification.
Benefits of attending
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Recognised national qualification for managers.
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ILM ‘Learner Membership’ status giving access to a range of benefits.
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Practical workshops.
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Opportunity
to study for further qualifications and upgrade to full membership status of the ILM.
What will it cover?
Organisational Purpose and Structure
- Organisational purpose and why is it important?
- Stakeholders and Stakeholder Mapping
- Organisational Structures
Understanding the Management Role
- The role of the middle manager and its part in achieving organisational goals
- Key responsibilities of the middle manager
- Management styles and assessing your current style
Effective Communication
- The importance of effective communication in the workplace
- Active listening – listening for emotion
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Effective questioning
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Overcoming barriers to communication
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The power of networks
Assessing your own Leadership Capability
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The difference between management and leadership
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The responsibilities of a leader
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Situational leadership – assessing your style
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Transactional and transformational leadership
Motivation & Delegation
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Introduction to motivational theories
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Developing your staff through delegation
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What can you delegate?
Negotiating and Influencing
- Deliver ‘win/win’ negotiations
- Skills and attributes of an effective negotiator
Emotional Intelligence (EI)
- Background to emotional intelligence
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An image of an EI leader
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Benefits of EI
Managing Difficult Situations
- Models and theories
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Applying theory to an individual situation
Assertive Behaviour
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Introduction to assertiveness
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Evaluating your own assertiveness
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Techniques to drive assertiveness
Further courses to consider
Creative and Innovative Problem Solving
Coaching for Results
Strategic Performance Measurement - using the Balanced Scorecard
All learners gain free studying membership of ILM for one year. Designed to help candidates get the most from their course and advance their management career, studying membership gives access to a wide range of specialist support and development materials and services. Once registered, candidates can activate their ILM studying membership online at www.i-l-m.com/activate. At any time candidates can upgrade to become a full ILM professional member – giving an additional range of membership services and the use of post nominal letters (e.g. AInstLM).
Trainer Profile
Matt Plant
Awareness of how we are perceived is vital in a multi-cultural world.
My aim is to encourage and support delegates to appreciate how these perceptions can often be misinterpreted and lead to communication breakdown.
I create a safe environment for delegates to identify behavioural styles and habits which create other people’s impressions – and how these impact interactions.
We’ll look at a number of 21st century standards and techniques, and reflecting back on individual experiences gain an understanding and action plan to move you from where you believe you are perceived to how you would like to be perceived.
The Faculty
Along with Ian Caldecourt and Hannah Kirk, Matt Plant is part of the dedicated faculty team who will deliver this course.
View our trainers profiles.
Recent delegates have said:
"Excellent overall experience; met my training needs, good pace, energetic and enthusiastic instructor."
Testimonial
Gerry Lennon
Liebherr Great Britain Ltd
The course and trainer were outstanding, both are among the best I have experienced.