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Personal Effectiveness and Communication - Tips from the Experts
Do you ever wonder why some people like a particular film / pop group / TV programme / book and you think that it is terrible? It's amazing how different people can be on likes and dislikes and what they think is right or wrong. There are probably some TV programmes that you do not watch; you reach for the remote control and switch channels or turn the sound down as soon as you hear the music. That's because you have watched it before and didn't like it. You used past experience to make a judgement and to pass comment. Do you do the same with people? Someone disagrees with an idea of yours and you treated them negatively. But hey! Remember, they might be right. Do not be their 'remote control' and switch them off; give them a chance before making a judgement.
Want to find out more? Better Communication Skills at Work
The brain has capacity for approximately 800 words per minute and, on average, people speak 200 words per minute. When communicating with others, our brain will try to use up the remaining capacity by thinking of what we want to say, or focusing on our point of view. This, rather than focusing on what the other person has to say or how they are responding to us. To improve our communication skills, we need to focus on listening to understand what the other person is saying, thinking or believes in, rather than just listening to respond, or even daydreaming!
Want to find out more? Senior Level Communication Skills Workshop.
Thinking 'outside the box' is not a science! 'Silence' can prove to be the key to problem solving - just by thinking about the problem for longer, and maybe from a different perspective, you can discover a really innovative and successful solution to it.
Want to find out more? Developing an Innovative and Creative Approach To Problem Solving.
Stuart Allan, Senior Consultant
For every situation where negotiation is required, it's all about what works best for both sides - it's not about winning or losing - there is always a compromise and it's about knowing how to find it. "If you will... Then, I might."
Want to find out more? Foundation Negotiation Skills for Win/Win Results
If you want to really test your negotiation skills, whether one to one or one to groups, then you need to improve your planning and preparation to negotiate. Find out how, if you invest just 10% more time in planning and preparation, you can achieve up to 25% better than expected results.
Want to find out more? Negotiation Skills Workshop for Managers.
Learn how to effectively use Emotion, Logic and Facts to change the way you work with others.
Want to find out more? Influencing and Persuading Skills - With an Introduction to Negotiation.
Push or pull? Find out how your style can influence and persuade others to work with you and to work towards a higher quality workplace output.
Want to find out more? Influencing and Persuading for Managers - With an Introduction to Negotiation.
Are you listening to me? What you hear may not be what they are saying!
You what? Asking the right questions in a positive and assertive manner, with a positive tone of voice, will generate more and higher quality information when working with others.
A perfect business anagram? Listen = Silent to get the best out of third parties.
Want to find out more? Communicating Effectively in the Workplace.
To develop better relationships at work, we need to change the way we think and behave with others. The 'business brain' needs to change direction from the way we see it to the way the other person sees it, then make a decision; not 'assume' that everybody sees it the way you see it.
Want to find out more? Developing Your Personal Impact and Build Productive Relationships.
Working life will continue to be stressful for most of us as we find ourselves managing ever-increasing workloads. The secret is to recognise the symptoms and understand what causes work place stress and take appropriate action to deal with it. Tips and advice from others abound and it seems that everybody is an expert! For the top 10 tips, attend Dealing with Stress and Conflicting Needs and devise your personal application plan that prepares you to deal with it. It's not so much preventing it but dealing with it!
Want to find out more? Dealing With Stress and Conflicting Needs.
We have a range of personal effectiveness and communication courses to help you meet these challenges.
