This course will enable you to manage your email, calendar and tasks more efficiently, and will save you hours in your working day.


This course is for PAs, Administrative Assistants, Virtual Assistants, Office Managers, Office Assistants and anyone who needs to use Microsoft Outlook on a daily basis to manage their email, calendar and tasks. Attendees must be confident using the keyboard and mouse.

By the end of the course you will be able to:

  • Manage your inbox.
  • Manage your calendar.
  • Keep track of your tasks.

Session 1

  • The ribbon and quick access toolbar
  • The to-do bar
  • Filing your email
  • Quick steps
  • Preview attachments
  • Reply with a meeting
  • Send a copy of your calendar

Session 2

  • Add voting buttons
  • Drag and drop
  • The Calendar
  • Calendar overlay
  • Create an appointment and a meeting
  • Scheduling assistant
  • Contacts
  • Create a contact group
  • Tasks and to-do items