A key characteristic of successful leaders and managers is the ability to keep going, in spite of setbacks. The ability to react positively to such setbacks is often what helps these leaders and managers be resilient. In this session, you will learn ways to help you choose a positive reaction.

In this session you will:

  • Use reframing to identify and replace negative thoughts with more positive or adaptive ones
  • Recognise the benefits of thinking and responding positively
  • Help others view a challenging issue from a different and more positive perspective