This modular course is made up of three virtual instructor led training sessions followed by an hour of personal coaching. You will then get the opportunity to practise your new skills by delivering your own 30 minute workshop.

Standards of Delivery (Virtual session)

Taking place in the platform most suitable to your needs, the session will provide participants with a working knowledge of the tools used when training and what parameters need addressing in the platform.

Challenging Situations (Virtual session)

This session focuses on the typical challenges and issues that can arise when training virtually. This can be from people or technology, either deliberate or unintentional.

Advanced Facilitation Skills (Virtual session)

You will discover tips and techniques for maintaining audience engagement and some advanced techniques for managing participants who are being disruptive.

Preparation and Coaching

After the three sessions are completed each participant has the opportunity for a 60-minute one-on-one coaching session arranged separately with the course facilitator.


The course finishes with a final teach-back session; you will deliver a 30-minute live interactive workshop/virtual classroom/webinar to your fellow participants.