This 90-minute virtual session practices the essential skills of both giving and receiving feedback - constructively and positively - using a simple and highly effective model. You will have the opportunity to apply this model to a range of scenarios and practice your feedback in a safe and supportive environment.

This short session is suitable for anyone who would like to practice and improve the skills they need to confidently deliver and receive the kind of effective feedback that supports behaviour and performance improvement.

By the end of this session, you will be able to:

  • Identify good and bad practice for delivering effective feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback in a variety of situations
  • Use the BOFF model to receive feedback