This 90-minute virtual session will provide you with the knowledge and skills to feel more comfortable and confident when giving and receiving feedback. You will explore the true purpose of feedback and define some golden rules, before applying them to a structured process and practicing your delivery. You will leave with a clear plan and commitment to deliver some real-world feedback.

This short session is suitable for anyone who would like to develop the understanding and skills they need to confidently deliver and receive constructive and genuinely useful feedback.

By the end of this session, you will be able to:

  • Identify good and bad practice for useful and constructive feedback
  • Plan effectively for feedback conversations
  • Confidently deliver feedback using the BOFF model
  • Describe how to use the BOFF model to receive feedback