This 90-minute virtual session covers reactions and resistance to change, taking account of the personal and organisational perspective. You will explore the stages associated with change and what actions you can take to avoid the potential pitfalls at each stage of the process.
This short session is suitable for managers who have some experience of change, even if they have not managed it before.
By the end of this session, you will be able to:
- Articulate the manager’s role in managing change
- Define what people need as they experience organisational change
- Explain the factors that make change succeed or fail
- Recognise and overcome resistance to change