Make minute taking a complete breeze. Using a few simple yet brilliantly effective techniques, you can be in total control, get to the heart of the meeting and have the confidence to know that you’ve got everything covered.

A minute taker has a key role in ensuring meetings are productive. You want to be confident and competent in this role. Throughout the day, the trainer will take you through a step-by-step approach to producing effective minutes – giving templates to help you produce structured agendas and take notes effectively. Practical exercises will help you build confidence and put ideas into practice.

Designed for those who need the confidence and skills to produce accurate minutes.

By the end of this course you will be able to:

  • Save valuable time and gain confidence in your role as minute taker.
  • Work in partnership effectively with the chair and colleagues when preparing the agenda, meeting papers and minutes.
  • Recognise your own barriers to active listening – and overcome them – to help maintain concentration and capture key points.
  • Try out new, tried and tested note-taking techniques.
  • Pick out key points from discussions.
  • Ultimately produce a clear, concise set of minutes.

You may want to bring a sample of minutes you have produced to review and refer to on the day. You will be asked to complete a pre-course questionnaire which will help the trainer to focus on individual needs.

Before the Meeting - Good Preparation 

  • The roles and responsibilities before, during & after the meeting
  • The importance of a pre meeting with the chair
  • Producing agendas – the different types
  • How to work in partnership with the Chair

The Difference Between Hearing and Actively Listening

  • Maintaining concentration when interest is fading
  • Tips to overcome personal barriers to listening
  • Being able to identify the salient points
  • How to behave confidently and obtain clarification assertively

Note-Taking – There is More than One Way

  • Different ways to take notes in different situations and meetings
  • Technology can help – exploring Apps
  • How to deal with technical jargon
  • Analysing good & poor minutes
  • Recording information rapidly, tips on shortened writing

The Final Stages

  • Making sense of the notes 
  • The need to make the minutes visually appealing
  • Formatting and structuring the minutes for clarity and professionalism
  • Checking for accuracy, brevity and clarity
  • Using active sentences, avoiding the passive voice  

Action Planning

  • Creating your personal action plan for the future