Strong negotiation skills are vital if you want to ensure that the sales you make are sustainable and add value to the bottom-line. 

 By the end of this session you will be able to:

  • Take yourself out of your comfort zone and negotiate hard to get a suitable outcome for your customer and your bottom line
  • Develop a win- win approach to negotiation
  • Understand how to structure the negotiation process
  • Recognise the do’s and don’ts of negotiation