Strong negotiation skills are vital if you want to ensure that the sales you make are sustainable and add value to the bottom-line.
By the end of this session you will be able to:
- Take yourself out of your comfort zone and negotiate hard to get a suitable outcome for your customer and your bottom line
- Develop a win- win approach to negotiation
- Understand how to structure the negotiation process
- Recognise the do’s and don’ts of negotiation