In this 90 minutes session, we look at the key questions about managing performance: what is it, how do you form a judgment about it, what creates high performance and how do you manage it.

This session is about managing performance in many ways, not just focusing on a performance management process or managing underperformance.

  • Performance management cycle 
  • Phases in the performance management cycle  
  • Performance conversation 
  • Performance case studies
  • Action planning