This 90-minute virtual interactive session will ask you to consider the types of problem you need to solve in the course of your work and will support you in applying a dynamic problem-solving process to help resolve these issues. You will have the opportunity to create your own problem-solving strategy.

This short session is suitable for anyone who would like to develop a more systematic and consistent approach to problem solving.

By the end of this session, you will be able to:

  • Identify the root cause of common business problems  
  • Use techniques to generate and evaluate potential solutions 
  • Apply sound decision making to select appropriate solutions 
  • Create and implement a plan for solving current business problems