This 90-minute virtual session will provide you with an understanding of some of the most common sources of conflict and the risks of not managing conflict effectively in the workplace. It will also provide some practical advice on using a range of strategies and applying them to different scenarios. You will leave with a practical action plan for tackling your own conflict scenario that can be applied straight away.
This short session is suitable for anyone who wants to understand how to use natural disagreements within a team to produce positive outcomes for everyone
By the end of this session, you will be able to:
- List the most common sources of conflict in organisations
- Define five conflict-handling strategies and when to use each one
- Formulate an action plan for resolving conflict