This 90-minute virtual session starts by answering the question: why supplier management matters? You will then look at the associated elements of supplier management and how relationships and performance levels factor into supplier management.

The next part of the course covers managing and benchmarking the performance of suppliers, and finishes by addressing supplier governance arrangements that need to be in place.

This session is suitable for anyone who is involved in the management and monitoring of suppliers.

By the end of this session, you will be able to:

  • Appropriately classify and manage suppliers in relation to their level of importance and risk
  • Understand the essential elements of supplier management
  • Set up and review governance arrangements with your suppliers
  • Develop a performance improvement plan