This intensive course enables you to overcome barriers to effectively and confidently deliver high impact on-the-job training.

This two-day workshop provides guidance on the effective planning and delivery of training in office, shop floor, retail, factory, hotel, laboratory or other workplace situations. The practical and interactive format enables individuals to develop their skills and confidence in a supportive environment and ensures the successful transfer of new skills into the workplace.

Suitable for individuals who are responsible for training others in the workplace and on-the-job but who may not have received any formal training on how to do this effectively.

By the end of this course you will be able to:

  • Understand the training process and the benefits of on-the-job training.
  • Recognise and overcome the barriers to effective learning at work.
  • Identify performance gaps in individuals or teams and set learning objectives.
  • Plan and deliver effective training in the workplace.
  • Adopt an appropriate training approach to bring the best out of individuals within your team.
  • Monitor the success of your training.
  • Evaluate the effectiveness of your instructional skills and techniques.

Successful Workplace Training

  • Why train and develop staff on-the-job?
  • Overcoming the potential obstacles
  • Taking advantage of every learning opportunity to benefit individuals and organisations
  • Overcoming negative attitudes - stressing the positive message of the training

Performance Gap Analysis

  • Defining the training needs and preferred learning style of individuals and teams at work
  • Examining the needs of the job and identifying suitable training
  • Setting clear training objectives

Preparing for Workplace Training

  • Where, when and how to train - planning what to say and how to say it
  • Identifying the preferred learning style of the individual
  • How people learn
  • Different approaches to workplace training
  • Preparing the training material
  • Structuring the sessions

One-to-One Training as a Means of Accelerating the Learning Process

  • Understanding the concept of effective knowledge transfer
  • The training methods available
  • Checking understanding
  • One-to-one training skills - providing positive and immediate feedback
  • Communication skills - listening, questioning and responding
  • Making training enjoyable and participative

Workplace Training with Small Groups or Teams

  • The difference between individuals and small groups
  • Instructional techniques - the basics of solving problems
  • Adopting a more formal structure where appropriate

Reviewing and Measuring the Success of Your Training

  • Effective observation methods
  • Monitoring the success of your training - maintaining an awareness of progress
  • Evaluating the impact of training on actual performance
  • Personal action plans for ongoing development

Personal Development

  • Formulating an action plan